1. Current Service Status

Currently, AiCourses.ai is provided as a free service. As we continue to develop and expand our platform, we anticipate transitioning to a paid subscription model. This Refund Policy will come into full effect once the paid version of the service is live.
 

2. The Refund Policy Guarantee

We believe in fair treatment for all our users. Under our Refund Policy Guarantee, users are eligible for a full refund of their subscription fee provided they have not enrolled in any courses during the subscription period for which they are seeking a refund.
 

3. Eligibility and Limitations

To maintain a fair balance for both the platform and our learners, the following conditions apply:

• Enrolment Exclusion: Once a user enrols in any course during a subscription period, they are no longer entitled to a refund for that specific period.

• Most Recent Payment Only: Refunds are only available for the most recent payment taken. Any payments made prior to the most recent billing cycle are non-refundable.

• Subscription Cycles: Eligibility is assessed on a per-period basis. For example:

  • If you enrolled in a course during a previous subscription period, that period is non-refundable.

  • If you did not enrol in any courses during the subsequent (new) subscription period, you remain eligible for a full refund for that specific new period only.
     

4. Processing Refunds

• Original Payment Method: Refunds will be credited back to the original payment method used at the time of purchase.

• Alternative Methods: If your original payment method is no longer active or available, please provide details for an alternative payment method so we can successfully release the funds.

5. How to Request a Refund

To initiate a refund request, please contact our support team at info@aicourses.ai. To help us process your request efficiently, please include the following information:

• Full Name

• Registered Address

• Subscription Type

• Subscription Payment Amount